OPM-FX Marketplace · Confidential

Partner due diligence questionnaire

OPM-FX Marketplace is evaluating technology and brokerage partners for its March 2027 launch. Please answer all 26 questions in writing and attach the documents requested. Incomplete answers will delay the evaluation.

Answers and documents are treated as confidential and used only to evaluate a possible agreement. Where a question does not apply, write "Not applicable" and say why. Where an answer is a promise rather than a fact, label it as such.

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About your company

Company name *

Your name *

Your role *

Email *

A. Regulation and licensing

1.Which legal entity operates the trading service, and where is it incorporated? *

Certificate of incorporation, registry extract and an ownership chart to the ultimate beneficial owners.

2.Which regulator licenses the service, and for which activities? *

Give the licence number so we can look it up on the regulator's public register. Attach the licence.

3.In which countries may you lawfully accept clients, and in which do you refuse them? Do you accept US residents? *

Attach your client-acceptance policy and any legal confirmation per country.

4.Describe any enforcement action, fine, warning or investigation involving the company, its owners or directors in the last 5 years. *

Write "None" if none. Include any appearance on a regulator warning list.

5.Does your licence permit white-label and introducing-broker arrangements? *

Attach the licence conditions and your template white-label agreement.

B. Client money and payments

6.Who holds client funds, at which bank, and are they segregated from company money? *

Attach a bank letter or auditor confirmation naming the account and the segregation.

7.How are deposits and withdrawals processed, and what are typical withdrawal times? *

Attach the process document and the last 90 days of withdrawal timing data.

8.Which payment methods and processors do you use, and who bears chargeback and fraud losses? *

Attach processor agreements or the loss-sharing terms.

9.What happens to client funds if your company fails or exits the business? *

Describe insolvency protection and any client-money insurance.

C. Company, ownership and finances

10.Who are the owners and directors, and how have they been screened? *

Provide names, short bios and the results of background and sanctions screening.

11.Is the company financially stable? *

Attach the last two years of accounts or an audit letter, and list your banking relationships. Disclose any bank or payment provider lost in the last 24 months.

12.What insurance does the company carry? *

Attach certificates for professional liability and cyber cover.

D. Technology and security

13.Which trading platform and servers do you operate, and do you hold a valid licence for them? *

Attach licence evidence, server locations and the last 12 months of uptime history.

14.Can a partner-branded portal sit in front of your backend through API or single sign-on? *

Attach API documentation and describe the sandbox available to us.

15.What controls protect client data and administrator access? How are client passwords stored, and can your staff view them? *

Attach your latest penetration-test report and describe any data breach in the last 5 years.

16.Will you provide a funded sandbox account so we can test deposit, trade and withdrawal end to end? *

Say how soon and what limits apply.

E. Claims, marketing and leaderboard integrity

17.Are your leaderboard rankings and performance statistics generated from real client accounts only? Can administrators create, edit or remove rankings or users? *

Describe the data source and the administrator controls.

18.What evidence supports your headline claims, such as the number of traders or total volume? *

Attach the evidence for each claim you publish.

19.What marketing rules do you follow, and who approves partner promotional content? *

Attach your compliance manual or marketing policy and three recent promotions.

F. Operations and support

20.What are your support hours and languages, and what is the escalation path for outages and withdrawal problems? *

Attach your support policy and service levels.

21.How do you handle complaints, and how many did you receive in the last 12 months? *

Attach your complaints policy and the statistics by category.

22.Do you have a business-continuity and disaster-recovery plan? *

Attach the plan and the date of the last test.

G. References and reputation

23.Please give at least three current white-label or partner customers we may contact. *

Names, companies, contact details and how long each has worked with you.

24.Is there anything in public reviews, regulator registers or media that we should hear from you first? *

Describe it and your response.

H. Exit and continuity

25.Will you commit in writing to a full export of our clients, KYC files, accounts, trade history and ledger within 10 business days of a request, and to at least 60 days of transition support? *

Say yes or no, and state any fee or condition.

26.Will you agree not to solicit our clients, and not to restrict us from working with other providers? *

Say yes or no, and state any condition.

I confirm these answers are accurate and complete to the best of my knowledge, and that I am authorised to give them on behalf of the company named above. *